Frequently asked questions
Quick answers before you sign up.
How does the free trial work?
You pick a plan and start the trial through PayPal. For 72 hours you watch for free. If you cancel before the 72 hours end, nothing is charged. If you do not, the plan starts and you are charged its price.
What can I watch on?
In any modern browser on a computer, phone or tablet, and on your TV with our Android TV app. The app page explains how to install it.
Which channels and languages do you have?
Russian, Israeli, Armenian, Baltic and international TV. Every package and its channels are listed on the packages page, so you can check before you sign up.
What is the Video Room?
A library of movies and series you can watch on demand. It is included with our top plan.
How do I pay?
Through PayPal, including cards processed by PayPal. PayPal currently does not process payments from accounts or cards issued in Russia, so we cannot accept them.
How do I cancel?
Sign in, open your dashboard and choose Manage or cancel. A trial cancelled in time costs nothing. A paid plan keeps working until the end of the period you paid for.
Can I get a refund?
Fees are generally non-refundable once access is active, but we review requests case by case. See our cancellation and refunds page.
Who do I contact for help?
Call or text (424) 245-0620 (US customer service, 10am–4pm PST), email support@milasha.tv, or message us on Telegram.
Cancellation and refunds · About Milasha TV · Android TV app